At E-jewel.net , we strive to exceed your expectations. However, if you are not happy with your purchase for any reason, you have a 14 day trial period to return your jewelry for a 100% refund.
1. If you decide to return/exchange an item for any reason at all, simply enclose item for return and invoice in the Pad Pak and seal. Then enclose the sealed Pad Pak in any cardboard box and tape shut.
2. Ship the package insured to our return address using a shipper of your choice. Refunds will be made in the same payment method as the original purchase. Upon inspection of the merchandise, you will receive a 100% refund. Please allow 7 business days for the refund to be credited to your account. Shipping is non-refundable.
For exchanges, include the new item number you would like to exchange for on your invoice and follow the same instructions as a return. Returned merchandise must be in new and undamaged condition.
Items returned after 14 days are not entitled to refunds.
Please ship all returns to the following address:
Attn: Returns Dept.
12 B Haramhal St., Ra’anana.
Israel, 43308.
If you have any questions, contact office@e-jewel.net
